At Medicatrix, your health and wellness are our first priority. Our medical decision-making is only influenced by the desire to provide you with access to the best diagnostic and treatment options available so that you are not limited to what is only covered by your health insurance policy. We ask for payment at the time of your visit. We accept cash, checks, or credit cards. We will also assist you to use your Health Savings Account or Flex Spending Account (Please check with your employer on specific policies and covered services). All bank card transactions will carry a 3% charge. There is a $25 returned check fee.
What insurance do we accept?
We work with all of the health insurance carries as a non-participating provider. We will gladly provide you with the necessary documents including pertinent provider information, your diagnosis and treatment codes to submit to your insurance company for reimbursement. Since all insurance plans are different, we encourage you to contact your carrier before submitting your claim to ensure that you are using the correct claim form. Please keep in mind that some of the services we provide are not covered by insurance. Medicare and Medicaid do not reimburse for our services. We do not bill either, nor would we provide you with a bill to submit to Medicare or Medicaid.
How does reimbursement work?
You will pay for your evaluation and treatment at the time of service. Our staff will prepare any necessary forms and provide you with the documentation and billing to submit to your health insurance provider for reimbursement. The insurance company will send a reimbursement check directly to you within 1-3 weeks. The amount of time may vary from one insurance carrier to another, but claims submitted by policy holders are usually given priority.
CANCELLATION POLICY
Should you decide to cancel your appointment, please allow at least 3 business days advanced notice to avoid being charged for the visit.